In-Store Music

Soundtrack your space with licensed music, messaging & media

couple singing instore

Music sets the tone, shapes experience and drives engagement.

At datmedia we deliver fully-licensed, retail-friendly music solutions designed to enhance your in-store environment, support promotions, inform customers — and stay compliant. With a curated library of thousands of tracks, cloud-based scheduling, and broadcast-ready infrastructure, we make sound work for your brand.

At datmedia we deliver fully-licensed, retail-friendly music solutions designed to enhance your in-store environment, support promotions, inform customers — and stay compliant. With a curated library of thousands of tracks, cloud-based scheduling, and broadcast-ready infrastructure, we make sound work for your brand.

Why in-store music

In-store music is far more than background sound, it is a strategic part of the retail environment that influences how customers feel, behave, and interact with your brand. A professionally managed music system helps create consistent ambience, reinforce brand identity, and support promotional messaging while remaining fully compliant with licensing requirements.

Australian retailers who play music in-store must hold a OneMusic Australia licence (covering APRA AMCOS and PPCA rights). datmedia simplifies this process by providing licensed music libraries and supporting the licensing requirements, helping ensure your locations remain compliant without additional administrative overhead. When centrally managed, it becomes a scalable audio network across your entire organisation.

  • Brand tone and mood
    Music creates ambience and reinforces your identity.
  • Customer dwell and engagement
    The right soundtrack keeps shoppers in-store longer and enhances interaction with your space.
  • Messaging and campaign support
    Overlay announcements, promotions, or third-party audio ads seamlessly.
  • Compliance confidence
    Fully-licensed OneMusic, performance rights management and support for Australian licensing bodies ensure you remain covered.
  • Plug-and-play operation
    Centrally managed playlists with regional, location or brand-specific targeting.

Typical Deployments

In-store music systems are designed to operate across a wide range of environments, supporting both customer experience and operational messaging. From retail shop floors and hospitality venues to corporate showrooms and national store networks, centrally managed audio allows organisations to maintain consistent ambience while adapting playlists and announcements to specific locations, times of day, and audience expectations.

  • Retail & flagship stores
    Entry zones, open-floor areas, checkout queues — with dynamic playlists and promotional messaging.
  • Corporate & showrooms
    Reception zones, experience centres, events where ambient audio enhances brand impact.
  • QSR & hospitality
    Background music in dine-in areas, branded ambience in hospitality spaces, audio overlays for announcements.
  • Multi-site rollouts
    National store networks, each site scheduled and managed centrally while allowing brand and regional variation.

Outcomes You Can Expect

A professionally deployed in-store music network delivers both perceptible and measurable business outcomes. By combining curated music, centralised scheduling, and compliant licensing, organisations can enhance the atmosphere of their spaces while simplifying operational management. The result is a more engaging customer environment, greater control over messaging, and the ability to manage audio consistently across multiple sites

  • Improved customer experience Enhanced ambience, reinforcing brand identity and making your environment more welcoming.
  • Increased dwell-time and spend Engaging background music and audio messaging keep customers in-store and more open to offers.
  • Operational simplicity Effortless scheduling of new music, announcements or audio adverts across sites from one portal.
  • Full compliance and protection Licensed music library and managed rights reduce risk and administrative burden.
  • New media-asset potential Your audio network becomes an asset — capable of supporting internal messages or advertiser content.

Take a look

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Why choose datmedia for in-store music?

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Why choose datmedia for in-store music?

Delivering reliable in-store music across multiple locations requires more than a playlist — it requires careful management of licensing, hardware, scheduling, and network reliability. datmedia brings extensive experience in deploying and supporting audio networks for retail and multi-site organisations, combining curated music libraries, cloud-based management tools, and nationwide installation capability to deliver scalable, fully managed solutions.

With more than two decades of experience delivering digital media networks, datmedia provides reliable music and audio solutions for retail and multi-site organisations.

datmedia has delivered in-store music solutions for national store networks. By integrating music, messaging and infrastructure to enhance customer experience, clients report improved ambience, stronger brand voice, simplified operations and no licensing obligations.

Trusted partner
  • End-to-end delivery Strategy, music library, licensing, installation, audio hardware, scheduling and support
  • Nationwide rollout capability Multi-site deployments, AV installation coordination, after-hours scheduling across Australia
  • Laqorr CMS integration Secure web portal for playlist control, store-level scheduling and brand messages
  • Library curated for retail Thousands of track-options, categorised by genre, regularly updated — ensuring freshness and relevance
  • OneMusic Australia licensing administration and fee requirements managed on your behalf, helping ensure all locations remain compliant when playing music in-store
  • SLA-backed support Monitor audio system health, ensure performance, manage spares and keep your sound network live and reliable
Technical delivery

Music & Library:

  • 4,500+ retail-appropriate tracks categorised and refreshed fortnightly
  • Playlists configured by brand, region, store or campaign
  • Scheduling music, overlaying announcements or third-party adverts
  • Dayparting Promotions, brand messages, music or third-party adverts for different times of the day
  • Compliance and licensing Performance rights covered, licensing fees managed — protected under Australian regulations

Hardware & Install:

  • Audio playback devices
    Amplifiers, speakers sized and placed for customer-zones
  • Integration
    with existing audio/PA systems or new deployments
  • Network and support Remote monitoring, health checks and support for audio network hardware. Multi-site consistency and remote diagnostics

Ready to add sound to your space?

Ready to add sound

to your space?

Elevate your business with a fully-licensed, fully-managed music & audio network that supports campaigns and enhances experience.

Trusted by Australia’s Most Recognised Brands

datmedia has delivered in-store music solutions for national store networks, integrating music, messaging and infrastructure to enhance customer experience and operational control. Clients report improved ambience, stronger brand voice, simplified operations and zero licensing liability.
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datmedia client logos

Our trusted partners

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Questions We’re Asked Most

In-store music refers to the background audio system used in retail, hospitality or corporate environments — including licensed tracks, messaging overlays and audio network management.

Because music shapes atmosphere, influences dwell time and reinforces branding — making it a critical part of the customer experience.

Not legally, no. Streaming services like Spotify, Apple Music or YouTube are licensed for personal use only — not for public or commercial playback. Using them in-store breaches copyright law and can result in fines. datmedia’s service ensures all your music is professionally curated, fully licensed, and compliant with Australian performance-rights requirements (OneMusic, PPCA, APRA | AMCOS).

Yes — you can add internal messages or third-party audio adverts and schedule them as needed.

Absolutely — the system supports multi-site rollout, central scheduling and brand/regional differentiation from a unified portal (Laqorr CMS).

Ready to add sound to your space?

Ready to add sound

to your space?

Elevate your business with a fully-licensed, fully-managed music & audio network that supports campaigns and enhances experience.
let's talk