The Auto Update Tool helps Heritage Bank automate updates, creative builds, and scheduling processes to improve operational efficiency and reduce manual intervention. By minimising human interaction, it lowers risk while supporting regulatory requirements and maintaining ongoing compliance.
The Auto Update Tool helps Heritage Bank automate updates, creative builds, and scheduling processes to improve operational efficiency and reduce manual intervention. By minimising human interaction, it lowers risk while supporting regulatory requirements and maintaining ongoing compliance.
Displaying the correct rates is critical at Heritage Bank. When rates change, two things happen: new artwork has to be created then those files must be scheduled across a network of screens.
Finding a reliable, automated solution that reduced human error and increased compliance was essential. Integrating datmedia’s Auto Update Tool with Laqorr digital signage software now means the right data always reaches customers at the right time – and with minimal human interaction.
Megan Tummon is the company’s Senior Manager of Customer Marketing and Brand.
“We want to meet our regulatory obligations in communicating correct interest rates, while delivering the best customer experience for our members. Automating the process removed the element of human error and significantly reduced overall risk to the bank.”
datmedia’s Auto Update Tool draws information it requires directly from the ‘source of truth’ via an API. It takes that data – in this case interest rates – to generate and schedule new digital signage files whenever it recognises a change has occurred.
This eliminates human interaction and reduces the risk of publishing old or erroneous information. Failsafe protocols ensures old files are removed so that Heritage Bank’s digital signage network is always up to date, always compliant and always meets regulatory obligations.
“Since implementation, it’s become a completely hands-off process. It’s freed up a lot of time for us,” said Mahalia Minns, the bank’s Specialist in Digital Content Marketing.
More than that, it helps the bank deliver the best customer experience.
Mahalia Minns, Megan Tummon and Sean Clancy sat down with our General Manager, Sam Dalzell to discuss their digital screens strategy. Watch the conversation in full below.
datmedia is a nationwide integrator delivering LCD and LED signage for retail, banking, hospitality, and healthcare.
By replacing print with digital displays, you cut printing, shipping, manual changeover costs and improve compliance.
Yes — datmedia provides design, installation, and support for retail tenants and brands operating in shopping centres. We coordinate with centre management and deliver after-hours rollouts to minimise disruption.
Large format displays are popular in retail, corporate lobbies, and any environment where impact and visibility are critical.
Yes — Laqorr CMS offers APIs, SSO, RBAC, and audit logs to integrate securely with IT environments.
Yes — SLA-backed support includes monitoring, spares, and proactive service nationwide.
