Viewer Analytics

Measure audience engagement with real-time data

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Move beyond guesswork and gain actionable insights from your digital signage network

Turn screens into measurable assets. datmedia’s Viewer Analytics solutions combines industry-leading audience measurement, demographic analytics and proof-of-play functionality. With over 20 years of experience in digital signage, datmedia delivers analytics that support marketing ROI, media monetisation and content optimisation across Australia.

Turn screens into measurable assets. datmedia’s Viewer Analytics solutions combines industry-leading audience measurement, demographic analytics and proof-of-play functionality. With over 20 years of experience in digital signage, datmedia delivers analytics that support marketing ROI, media monetisation and content optimisation across Australia.

What is digital signage viewer analytics?

Digital signage viewer analytics uses intelligent sensors and data platforms to measure how people interact with digital screens in physical environments. By analysing audience presence, dwell time, attention levels and traffic patterns, organisations can understand how effectively their digital signage and retail media networks perform. Integrated with platforms such as Laqorr CMS, viewer analytics allows retailers, enterprises and venue operators to optimise content scheduling, prove campaign delivery and demonstrate audience reach to advertisers. This transforms digital screens from simple displays into measurable media channels, providing actionable insight that improves engagement, operational efficiency and return on investment.

viewer analytics in shop window

Our Viewer Analytics tools lets you:

  • Capture real-time viewer counts, dwell time and attention metrics.
  • Analyse demographics (age, gender, repeat viewers) and behaviour at a screen-level.
  • Demonstrate proof of play and engagement, key for advertisers and media networks.
  • Optimise content scheduling, placement and layout based on measured audience data.
  • Integrate analytics with your existing signage infrastructure and CMS for full control.

Typical features include:

  • Foot-traffic measurement & viewer detection
  • Dwell & attention time metrics
  • Demographic & repeat-viewer segmentation
  • Proof-of-play & content-performance dashboards
  • Secure, privacy-compliant data collection and reporting

Typical Deployments

Viewer analytics technology can be deployed across retail environments, corporate lobbies and hospitality venues, anywhere digital screens are used to communicate with customers or visitors. By combining digital signage networks with intelligent sensors and analytics platforms, organisations can measure audience exposure, dwell time, engagement and traffic patterns around screens. Get real-world insight into how audiences interact with digital content. Use this insight to optimise content, placement and scheduling for maximum impact.

  • Retail & Shopping Centres Entry screens and window displays with analytics showing viewer profiles and engagement.
  • Banking, Finance & Enterprise Lobbies Digital walls and lobby screens with measurement of pass-by traffic and dwell periods.
  • Hospitality, QSR & Food Retail Drive-thru or in-venue screens measured for viewer attention and menu engagement.
  • Education & Public Spaces Way-finding displays, campus digital signs and public-area screens with viewer analytics to optimise content.
  • Outdoor Screens placed in high-traffic outdoor zones with analytics for exposure, dwell and conversion metrics.

Outcomes You Can Expect

Introducing viewer analytics into a digital signage or retail media network provides measurable insight into how screens perform in real-world environments. Organisations gain reliable data on viewer presence, dwell time and content interaction, enabling more effective content strategies and stronger audience engagement. For retailers and advertisers, analytics also provides proof-of-play and audience metrics — transforming digital screens into accountable media assets capable of demonstrating reach, performance and return on investment.

  • Data-driven optimisation Adjust content, layout and schedule based on measured viewer behaviour.
  • Media-asset monetisation Demonstrate audience metrics and proof-of-play to unlock advertising revenue.
  • Improved engagement Identify which messages attract attention, for how long, and refine for better performance.
  • Operational efficiency Reduced reliance on guesswork, enabling cost-effective content deployment and screen usage.
  • Consistent brand messaging Ensure displays across multiple sites deliver the right message to the right viewer at the right time.

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Why choose datmedia for viewer analytics?

Why choose datmedia for viewer analytics?

Successful viewer analytics deployments require expertise across digital signage infrastructure, sensor technology and data interpretation. With more than two decades of experience delivering digital media networks across Australia, datmedia combines proven deployment capability with advanced analytics integrated through the Laqorr platform.

We partner with MeldCX, a global leader in computer-vision analytics for digital signage and retail media networks, to help organisations measure audience presence, dwell time, engagement and traffic patterns around screens. These insights integrate with Laqorr dashboards to provide proof-of-play reporting, audience analytics and campaign performance metrics.

From strategy and sensor placement through to analytics dashboards and ongoing support, datmedia helps organisations transform screen networks into measurable media platforms that deliver actionable audience intelligence and demonstrable return on investment.

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Trusted partner
  • End-to-end analytics delivery
    Strategy, hardware selection, sensor/camera integration, data dashboards and ongoing support
  • Nationwide capability
    Multi-site roll-outs, after-hours installations and coordinated analytics deployment across Australia.
  • Integration with Laqorr CMS
    Our enterprise-grade CMS supports analytics, proof-of-play logging, single sign-on (SSO), role-based access control (RBAC) and audit trails
  • Design & engineering guidance Advice on sensor placement, sightline-analysis, ambient lighting considerations and data-capture zones
  • SLA-backed support
    Proactive monitoring of analytics hardware, remote diagnostics and rapid service response nationwide
Technical and data delivery
  • Analytics hardware & modules Edge-capable sensors or cameras tailored for viewer counting, dwell time and demographic analysis
  • Viewing distance & screen placement Ensure sensors cover the intended viewer zone
  • Privacy & compliance Use anonymised data collection, maintain compliance with privacy laws and secure storage
  • Proof-of-play integration Link content playback logs with viewer metrics for full campaign attribution
  • Dashboard & reporting setup Custom KPIs, viewer segmentation, site comparison and trend analysis
  • Multi-site scaling Standardised hardware, analytics logic and reporting across sites for consistency

Ready to see what your screens are actually doing?

Ready to see what your screens

are actually doing?

Stop guessing and start knowing. Equip your digital signage network with viewer analytics that deliver measurable results, visibility and control

Trusted by Australia’s Most Recognised Brands

datmedia has enabled clients deploy analytics-enabled digital signage networks, uncover audience behaviour and measure impact.

With measurable data, they report improved content performance, higher campaign sell-through for advertisers, and stronger operational insights.

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Questions We’re Asked Most

Viewer analytics (also called audience measurement) refers to the collection and analysis of viewer behaviour data — how many people view a display, how long they watch, what demographics they represent, and how content performs.

By linking proof-of-play logs (when content runs) with viewer metrics (how many viewed, how long, at what time) you can assess which content delivers results — and optimise accordingly.

Yes — hardware and sensing logic can be configured for both indoor and outdoor deployments, with appropriate sensors and calibration for ambient conditions.

Yes — datmedia handles the full scope: hardware selection, mounting, sensor placement, data integration and dashboard provisioning.

Absolutely. All analytics are designed with privacy in mind — no personally identifiable information (PII) is captured; data is aggregated and anonymised for compliance.

Ready to see what your screens are actually doing?

Ready to see what your screens

are actually doing?

Stop guessing and start knowing. Equip your digital signage network with viewer analytics that deliver measurable results, visibility and control.
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