Digital Transformation

Bendigo Bank case study

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bendigo bank rates board

We helped Bendigo Bank implement a digital transformation of their national presence.

“We put the local community at the centre of our new store designs,” said Paul Thompson, Senior Manager Property Design and Delivery and Bendigo and Adelaide Bank. “datmedia’s technology helps deliver this as a seamless customer experience.”

“We put the local community at the centre of our new store designs,” said Paul Thompson, Senior Manager Property Design and Delivery and Bendigo and Adelaide Bank. “datmedia’s technology helps deliver this as a seamless customer experience.”

A coordinated solution - supply, install, support

At Bendigo Bank we transformed customer experience with in-store music and 600 screens across 228 sites, delivering a 60% increase in foot traffic in their innovation branches. That initial project has since grown to over 640 screens nationwide.

“Giving our branch teams the tools to enable better digital engagement provides a hyper local experience that they feel proud of owning,” said Hayden McDonnell of Bendigo Bank’s Design Think Lab.

digital transformation
The Objective

  • Repurpose branch spaces
  • Build connections in the community
  • Innovate new experiences for customers
  • Hyper-local in-branch communications
  • Dynamic and automated product information

As well as various stakeholders at Bendigo Bank, we worked alongside Public Design Group to help reshape the bank’s visual identity.

“From a physical, human and digital perspective, this is a truly ground-breaking project, said PDG’s founder Jason Pollard. “We’ve worked collaboratively from concept through to completion of each innovation site and are learning heaps from each other along the way.”

Bendigo Bank use Laqorr

Over 640 screens are seamlessly connected to the Laqorr content management system, enabling Bendigo Bank to deliver highly targeted, dynamic content across its national network.

With the ability to schedule campaigns by state, region, or individual location, Bendgio Bank can tailor messaging to reflect local communications and community events.

This flexibility allows marketing teams to plan, automate, and adjust content in real time, maximising campaign relevance and impact.

We’re proud of Laqorr CMS because it’s our very own content management system. We built it because we knew there had to be a better way to manage content than off-the-shelf solutions.

Laqorr is built for multi-site businesses, and built for scale. That means that you, like Bendigo Bank, can pre-schedule, automate and roll out localised content in just a few clicks, no matter how large or complex your campaign needs.

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Ready to evolve your customer eperience like Bendigo Bank?

Ready to evolve your customer

experience like Bendigo Bank?

You need digital signage that fits. Replace posters and legacy technology with scalable digital signage that’s secure, reliable, and easy to run.
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Trusted by Australia’s Most Recognised Brands

We partner with some of Australia’s most respected names — including ALDI, Bendigo Bank, Kathmandu and Decathlon — to deliver digital signage that drives engagement, consistency and operational confidence.
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Our trusted partners

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Questions We’re Asked Most

datmedia is a nationwide integrator delivering LCD and LED signage for retail, banking, hospitality, and healthcare.

By replacing print with digital displays, you cut printing, shipping, manual changeover costs and improve compliance.

Yes — datmedia provides design, installation, and support for retail tenants and brands operating in shopping centres. We coordinate with centre management and deliver after-hours rollouts to minimise disruption.

Large format displays are popular in retail, corporate lobbies, and any environment where impact and visibility are critical.

Yes — Laqorr CMS offers APIs, SSO, RBAC, and audit logs to integrate securely with IT environments.

Yes — SLA-backed support includes monitoring, spares, and proactive service nationwide.

Ready to evolve your customer experience like Bendigo Bank?

Ready to evolve your customer

experience like Bendigo Bank?

You need digital signage that fits. Replace posters and legacy technology with scalable digital signage that’s secure, reliable, and easy to run.
team datmedia female