Heritage Bank

We help Heritage Bank deliver innovative designs, improve customer experiences and enable frontline teams with Chromebooks.

Success Story

“The customer journey is always evolving. That’s why we continue to invest in the best future-proofing technology to enable an optimal customer experience.”

–Grant Graving, Head of Member Experience | Operations, Heritage Bank

The changing landscape of retail banking

provided an opportunity for Heritage Bank to fast-track its evolution through in-branch innovation. Chromebooks are enabling teams in branches and adding value to in-branch customer experience.

 

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datmedia heritage bank success story

We love using the Chromebook and so do our customers. They are such a great tool to have available.

–Tim, Senior Member Experience Officer

The Objective

  • Innovate branch design
  • Replace legacy technology
  • Customer facing cloud devices
  • Create better in-branch experiences
  • Seamless customer experience
  • Information at staff fingertips
  • Support NSW expansion

Heritage Bank use these datmedia solutions

Featured Solutions

Low Cost Pilot Offer

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Low Cost Pilot Offer

Take your first step into digital signage for a fraction of the price

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The results

Success

Chromebooks transformed the way Heritage Bank works and revolutionised our in-branch experience

Over the last four years we have worked closely with the datmedia team. They have helped us align our in-branch digital technology with the evolution of our brand and branch designs. They are a trusted partner and experts in this fast-moving space.

–Megan Tummon, Marketing Manager Campaigns and DM | Marketing

OUr feedback

"datmedia's Chromebooks consolidated three use cases that previously required multiple devices"

–Grant Graving, Head of Member Experience | Operations, Heritage Bank

Ready to evolve your customer experience like Heritage Bank?

Yes

Not sure where to start?

That’s ok, because our experienced team is ready to help you.
No question is too big or small.

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