Apart from where you have consented, or disclosure is necessary to achieve the purpose for which information or data was submitted, we may disclose personal information in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
Our staff and the contractors who provide services related to our information systems are obliged to care for and respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Such information cannot be traced to an individual user and is gathered in aggregate only. Any data we collect from you is kept on secure servers in controlled facilities.
Please be aware that any data (including, but not limited to, images, music and video) stored on physical devices sent to us for repair or replacement may be lost during the process of repairing or replacing electronic products.
It is your responsibility to ensure such personal data is backed up or deleted before the product is returned to datmedia.
Personal information collected from you in warranty and return situations will only be used for the purpose of verifying and processing such claims.
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website; http://www.privacy.gov.au